Terms & Conditions

Courses

Unless otherwise stated, courses are aimed at adults, aged 18+.

Once a place on a course has been booked, refunds will only be available for cancellations registered up to one month before the course start date. Regrettably, refunds cannot be offered after this time. Transfers on to other courses will be offered in limited circumstances and at the discretion of Ben Willis Woodcraft. Other options may be available, such as transferring your place to a friend. If in doubt, please contact me at info@benwillis-woodcraft.co.uk

Privacy Policy

Ben Willis Woodcraft collects electronic information, in accordance with data protection laws. The purpose of collecting information is purely to facilitate postal and email direct marketing campaigns and none of this is shared information with any other organisation. By submitting your data for these purposes you agree to it being used for these purposes.

Copyright

The copyright for all of the content on this site belongs to Ben Willis Woodcraft and as such is covered by copyright laws. This content may not be used for any commercial use without express written permission.

Security

My online shop and payment process is operated through PayPal and is fully secure to ensure that you can shop with confidence. I do not store any credit or debit card details. 

Delivery

Most orders are delivered to UK addresses within 2 days, but this cannot be guaranteed, we suggest that you allow up to 7 days in case of unforeseen circumstances.

Customer Service

You can contact me with any queries, complaints or comments at info@benwillis-woodcraft.co.uk

Returns

If for any reason your goods are not received in perfect condition, please contact me in the first instance by email at info@benwillis-woodcraft.co.uk. You can return items within 14 days for a prompt exchange or full refund. The goods must be returned in their original packaging to the following address: 76 Babington Road, London SW16 6AH.

Please remember to obtain Proof of Posting Certificate from the Post Office as we cannot be held responsible for items lost in the post. 

Other

All website details, including prices, are subject to change and notification of any relevant changes will be given to the buyer following receipt of order. In the event of a change the buyer will subsequently be offered the opportunity to cancel or amend the order. All prices shown are correct at the time of publication and VAT is included at the current rate of 20% for UK orders.

General

These terms and conditions may be altered without notice at the discretion of Ben Willis Woodcraft. Any new versions posted on this site will take effect immediately.

You are responsible for checking these T&Cs when making any transaction through Ben Willis Woodcraft.