Terms & Conditions

Age for attending courses
My green woodwork courses are designed primarily for adults unless otherwise clearly stated. By agreeing to these terms and conditions you are confirming that you are at least 18 years old. In some circumstances it is possible to accommodate a young person accompanied by an adult but the course booking should be made by the adult. Please contact me directly if you would like to make a booking for someone under 18.

General course info
Your course fee covers tuition, tools and basic materials. On the chair and stool courses, an additional charge will typically be made to cover the price of seating materials, which can vary greatly. All tools and materials are provided by me but you may bring your own tools along if you wish to. All courses are beginner friendly, unless stated otherwise.

Fresh coffee, tea and biscuits are provided.

Bookings
Details of classes and workshops contained on the website may be subject to change without notice. Ben Willis Woodcraft reserves the right to cancel or move a class or workshop due to unforeseen circumstances including illness.

If for any reason I am forced to cancel a class I will notify you as soon as possible. In this event we will be able to transfer your booking to another available class, or alternatively we will refund your course fee in full.

Once a booking is made you should immediately receive a confirmation email.

Joining instructions are emailed a few days before the course begins and will cover directions, times, what to wear and anything you need to bring.

Please note: email will be sent to the email address of the person who has made the booking. If you are buying a class for a friend, we will leave it to you to pass on these details at your discretion. Alternatively let me know at info@benwillis-woodcraft.co.uk who the participant is.

Cancellation policy
I may choose to cancel a course with fewer than three people booked on to it as it is not viable to run a course with just 1 or 2 people, also the course is less enjoyable for the participants. I will notify you of a cancellation a few days before the course and offer you a transfer to an equivalent course or a full refund.

Students may cancel up to 30 days prior to the course date. Under these circumstances a 25% cancellation fee will be subtracted from the course refund. After this time, regrettably refunds will not be offered. Transfers on to alternative courses may be offered, but depending on availability and at my discretion. If you are booked on a course and do not turn up on the day then no refund or transfer will be given.

You can transfer your place on a course to a friend at any point before the course starts. If you do wish to transfer your place to a friend, please notify me as soon as possible.

Catch-ups
Subject to my schedule, I may be able to offer catch-ups for missed sessions. These will typically be charged at £40. Please give me as much notice as you can if you are likely to miss a session. If you miss two or more sessions in the longer courses, I cannot guarantee completion of your project by the course completion date. 

Booking courses for another person
Course places make great gifts. If you’d like to make a booking for a friend or loved on, simply make the booking as you normally would and then drop me a line once you’ve booked with the third party’s name and email address, so I can direct correspondence to the right place.

Intellectual property rights
All material on this website is covered by copyright laws.  Accordingly you should not copy, reproduce or re-transmit any material from the website.

Privacy
In summary: Ben Willis Woodcraft collects your personal information in order to supply goods and services to you, the customer. We don’t pass your details on to third parties.

We collect your email, address, telephone number, billing/delivery address when you register with us and when placing an order. The information we collect is used to process any orders and send necessary information about courses to you.

Using the internet to collect and process personal information necessarily involves the collection of electronic data.  By communicating electronically with us, you acknowledge and agree to our processing of personal information in this way.

Security Information
We use Paypal for all of our payments, helping you to stay secure and protected. Ben Willis Woodcraft does not see or store any of your credit/debit card details.

If you have any queries concerning your personal information please contact info@benwillis-woodcraft.co.uk

Other websites
Our website may contain links to other websites which are outside our control and are not covered by our Terms and Conditions. If you access other websites using the links provided, the operators of these websites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

General provisions
We may alter these Terms and Conditions from time to time and post the new version on the website and that version will take effect immediately thereafter.

You are responsible for checking our Terms and Conditions on the website as they form the contract between us.

If any provision of these Terms and Conditions shall become illegal or unenforceable for any reason whatsoever then these Terms and Conditions shall take effect as if such provision had been omitted and the remainder of the Terms and Conditions shall not be affected.

This legal notice is governed by and construed in accordance with English law.